Tag Archives: dealership

How Not to Buy a Car – Part 2

The rest of the story is so excruciating I can hardly bear to relate it to you. After waiting a week, Teddy, the grinning salesman, was anxious to conclude the deal and phoned us to check on the progress of our funds. Jimmy advised him that we were approximately $3,000 short of the total not feeling the need to explain why (sales tax booboo).

Teddy was asked if a post dated check for the balance would be acceptable and he agreed. We borrowed truck and drove a wearisome hour and a half in the snow up the busy Interstate 5 through Seattle to pay for and collect our car.

On our arrival at the dealership Teddy showed us the car, anxious to get rid of it and us no doubt, handed us the keys and our temporary license plates. We moved on to the reception desk to make payment with two checks, the second of which would be post-dated as agreed. Only at this point did dear Teddy decide it would be prudent to check with his manager if that would be acceptable.

We were left standing drumming our fingers on the reception desk for ten minutes, dangling the new keys and expecting at any moment to drive away in our new car. You can guess the rest. I’m a little too ashamed of my behaviour to relate it in full but I let the sales manager and finance manager know that I was displeased that they had all wasted our time.

Jimmy was angry as well but anxious to salvage the deal that had already been struck for the one car in the whole of the State of Washington that was exactly what he wanted.

Before embarking on a fourth trip up the tiresome Interstate, Jimmy took the precaution of phoning the finance manager to be told he wasn’t in on the day and at the time when he had promised us he would be.

The duty manager phoned back and told us that our now proposed plan of paying partially by check and the small outstanding amount on my brother’s credit card (our own credit cards were still an unresolved issue, No Credit !*#@!), as had been suggested previously by the finance manager, would be subject to a 3% charge on the credit card portion. Apoplectic, we got increasingly terse with this new member of the saga until he said he would take care of it.

Jimmy went in to conclude the deal while I was told in no uncertain terms to stay in the car until the transaction was completed. I pondered possible scenarios of outcomes at great length to amuse myself; the dealer would knock the outstanding $3,000 off the purchase price as compensation for our wasted trips and distress or throw in a motorcycle that stood oddly out of place in the showroom or give us free coffees. It was only the previously offered car keys and temporary plates with which Jimmy returned.

When we went back to collect our permanent license plates I asked to be dropped at IKEA on the way. Foolishly, I thought I’d seen the last of that dealership. There is, I’m sorry to say, a Part 3.